![]() Contact Group Sales by phone for bookings of more than 25. Bookings of up to 25 passengers can be made online. To never miss a post, you can follow me on Facebook, and I am on Twitter and Instagram too!Īll my flight and lounge reviews are indexed here if you want to see more.įeatured image by Pat Flynn via The Clare Herald. If you have a disability and are experiencing difficulty accessing please call us on (877) 351-6882. (iv) pay for bookings through one of our customer contact centres, (v) discount the purchase price of flights or ancillaries in existing bookings, or (vi) discount any fees related to making changes to an existing booking or discount any booking for 7 or more people (i.e. Have you had any issues with the AerClub? Please feel free to add any comments or questions below. Definitive dates are avoided and only half information is provided. Communications should be clear and concise, a point that seems to be missed when it comes to AerClub. ![]() The lack of clarity with regards to partner airline flights is also a concern. ![]() Some frequent flyers are reporting whole batches of flights missing and having to constantly manually claim. That being said, people should only be required to claim for the odd flight here and there. Flight Number From: View All Airports View All. If you want to claim for missing Avios from AerClub non-airline partners e.g. From food to fashion, tech to travel, you can collect Avios with more than 100 top brands. Customer Care Contact us Delayed or Missing Baggage Lost Property Requests and Enquiries Special. AerClub Rewards is the easiest and smartest way to collect and manage your Avios. Members Area Log in Claim Avios & Tier Credits Offers & News Join AerClub Support. Youll need your AerClub membership number and name registered with your AerClub account when creating your new Avios For Thoughts account. Open 7 days a week: Monday to Friday 9am. To be fair, I have claimed a missing flight and it appeared perfectly a couple of days later. About AerClub How it Works Welcome to AerClub Welcome to AerClub. Earn 75,000 Avios after you spend 5,000 on purchases within the first three months of account opening. You can book online or contact our Dublin based call centre at 01 5397799 and speak with one of our experienced travel advisors. Fix your wagon and prevent a further disaster happening. Overall ThoughtsĬome on, Aer Lingus! It should not be this difficult to get it right. That said, I would advise people to keep copies of their tickets and boarding passes just in case. Aer Lingus state all the partner flights will be stored as long as the AerClub number is present. Why it’s not working in AerClub is anyone’s guess. “This process is taking some time and the Avios points will be credited as soon as possible.” The programme has been live for 9 months now – what a disaster.įlights on partner airlines worked in the previous Gold Circle Club. If you have a question around Aer Credit Card transactions and associated Avios award, contact Bank of Ireland on: 0818 251 251. The only exceptions are for flights to/from the United States provided the reservation is cancelled within 24-hours after making it, and if the reservation is made one week or more prior to a flight’s departure.Under partner airlines on the web site it mentions this. If you have a question about linking your Aer Credit Card to your AerClub account, contact. What can I do? And how can they be in compliance with the law if they make it impossible to contact them to cancel the flight? Here's what the blurb on their website says:įares are non-refundable. Please visit us at blah blah blah." I call the reservations number in Dublin: "Sorry we're closed. I get a message, "Online cancellation is not available for this booking." I call the US number for Aer Lingus. ![]() I type in my locator and other details, and click Next. I go to the Aer Lingus site, where I purchased the first flight, in order to cancel it (wish I'd used Orbitz now like I normally do). The fares haven't changed, so I decide I will simply cancel the old flight, and book a new flight with the same departure but just come back two days later. This evening (Tuesday, 23 hours later) at 7:00 PM, I find out that I can get time off work to stay an extra couple of days. The flight is in two weeks time, SFO-DUB r/t. I booked a flight on Aer Lingus yesterday evening, Mon at 7:53 PM Pacific Time.
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